Frequently Asked Questions

Everything you need to know about our eco-friendly rolls.

Where do you deliver within the UK?

We deliver to all addresses across the UK, including the Highlands and Islands. Most orders arrive within 2-3 working days via our carbon-neutral shipping partners.

What makes your toilet paper sustainable?

Our rolls are made from 100% recycled paper or forest-friendly bamboo. We use no plastic packaging, no scents, and no dyes, ensuring a smaller environmental footprint.

How does the subscription service work?

Our subscription is fully flexible. You can choose your delivery frequency, skip a shipment, or cancel at any time through your account dashboard with no hidden fees.

Can I return my order if I change my mind?

Yes! We offer a 100% satisfaction guarantee. If you aren't happy with your rolls, contact us within 30 days and we will arrange a full refund or exchange.

Do you offer bulk discounts for businesses?

We certainly do. For large offices, schools, or hospitality venues, we offer wholesale pricing and bulk delivery options to help your business go green.

How much of your profit goes to charity?

We donate 50% of our profits to clean water and sanitation non-profits around the world, helping to build toilets for those in need.